Improving Translation Services in Aged Care

 Maxine receiving a petition from local community and business leaders supporting the establishment of an ethno specific aged care facility in the north-west of Sydney (15 August 2010)
Maxine McKew, Member for Bennelong, today welcomed the announcement that a re-elected Gillard Labor Government will improve translation services for older Australian residents in aged care who are from culturally and linguistically diverse backgrounds.
 
“Often older Australians from culturally and linguistically diverse backgrounds find it more difficult to communicate with aged care staff and access the care that is most suitable for their needs.
 
“This is why the Gillard Labor Government will invest a total of $5 million to provide improved access to translation services and cultural awareness training for aged care staff.
 
“This includes $2.2 million to engage interpreter services to help older persons from non‑English speaking backgrounds undertake critical communication for health and aged care matters,” Maxine McKew said.
 
The initiative will support around 14,000 hours worth of on-site visits and telephone interpretation services each year.
 
These additional translation services will be bolstered with a $1 million investment in grants to aged care facilities to translate documents used in day-to-day care such as notices, menus and newsletters.
 
A further $1.7 million will be allocated to provide cultural awareness training for staff in aged care facilities.
 
Together, these initiatives will help ensure that language or cultural background does not act as a barrier to receiving high quality aged care.
 
This investment builds on the Gillard Labor Government’s commitment to aged care.
 
Already Federal Labor has increased funding for aged and community care by some 30 per cent and created more than 10,000 new aged care places.
 
Currently older persons from ethnic backgrounds make up around 15 per cent of people in residential aged care facilities.
 
“This is a particularly important announcement for my diverse community in Bennelong. Local Korean and Chinese community and business leaders are working hard to raise awareness of the specific needs of elderly residents from culturally diverse backgrounds.
 
“Local Korean and Chinese leaders are also currently advancing a proposal for the establishment of an ethno-specific aged care centre in the north-west of Sydney and if I am elected on August 21 I will continue to work to advance this proposal,” Maxine McKew said.

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